Terms & Conditions — qqjl Casino Philippines

1. Definitions

For the purposes of these Terms & Conditions, the following definitions shall apply:

• "Platform" refers to the qqjl Casino website, mobile web application, and all associated services accessible at qqjl.cam.
• "Player" or "User" refers to any individual who has registered an account on the qqjl Platform and is using its services.
• "Account" refers to the registered user profile created by a Player on the qqjl Platform, including the associated wallet balance.
• "Bonus Funds" refers to any promotional credits, free spins, or non-cash incentives awarded to a Player by qqjl.
• "Real Money Funds" refers to funds deposited by the Player using Philippine Peso (PHP) via approved payment channels.
• "KYC" refers to the Know Your Customer identity verification process required before a Player may access real-money features.
• "Wagering Requirement" refers to the conditions that must be satisfied before Bonus Funds or associated winnings may be withdrawn.

2. Acceptance of Terms

By accessing the qqjl Platform, registering an account, making a deposit, or using any service provided by qqjl, you confirm that:

• You have read, understood, and accept these Terms & Conditions in their entirety.
• You accept the Privacy Policy and Responsible Gaming Policy of qqjl Casino, each of which is incorporated by reference into these Terms.
• You are accessing the qqjl Platform voluntarily and of your own free will.
• You are not prohibited by any applicable law from participating in online gaming activities.

If you do not accept these Terms & Conditions, you must immediately cease using the qqjl Platform and close your account. Continued use of the Platform following any posted amendment constitutes acceptance of the revised terms.

3. Eligibility and Registration

To open a qqjl account, you must meet all of the following eligibility criteria at the time of registration and at all times during which your account remains active:

• You must be at least 21 years of age, as required under Philippine law governing online gaming activities regulated by PAGCOR.
• You must be physically located in the Philippines or in a jurisdiction where online gaming is legally permitted at the time of play.
• You must not be an employee, officer, director, agent, or immediate family member of an employee of qqjl Casino or any of its affiliated companies, subsidiaries, or gaming partners.
• You must not be a professional player, syndicate member, or acting on behalf of a third party.
• You must not currently be self-excluded from any gaming platform or subject to any court order or regulatory restriction on gaming.

During registration, you are required to provide accurate, complete, and truthful information. qqjl reserves the right to request supporting documentation to verify the accuracy of registration information at any time. Providing false information constitutes grounds for immediate account suspension and forfeiture of all balances.

Each natural person may hold only one registered account on the qqjl Platform. The creation of duplicate or multiple accounts — whether under the same name, email address, device, IP address, GCash wallet, or payment method — is strictly prohibited.

4. Account Responsibilities

You are solely responsible for all activity that occurs under your qqjl account. Your specific obligations include but are not limited to:

• Keeping your login credentials — including your username, password, and any two-factor authentication codes — strictly confidential and not sharing them with any third party.
• Notifying qqjl immediately if you suspect unauthorized access to your account or believe your credentials have been compromised.
• Ensuring that all personal information registered to your account remains current and accurate. Changes to your name, registered mobile number, or payment details must be submitted through the official account management process.
• Refraining from using any automated system, bot, script, or exploit to interact with the qqjl Platform.
• Accessing the Platform only through legitimate and authorized means — never through proxies, VPNs, or other tools designed to circumvent geographic or security restrictions.

5. Deposits and Payments

qqjl Casino accepts deposits in Philippine Peso (PHP) through the following approved payment methods: GCash, PayMaya, BPI, BDO, and Metrobank. The Company reserves the right to add, modify, or remove payment methods at any time with reasonable notice to Players.

All deposits must originate from a payment account registered in your own name. Third-party deposits — including deposits made on your behalf by another individual — are strictly prohibited and will result in account suspension and refund of the deposit amount to its source.

Minimum and maximum deposit limits apply and are displayed at the time of transaction. qqjl does not charge fees on deposits, but your payment provider may impose transaction fees on their end.

6. Withdrawals

Withdrawal requests may be submitted by Players who have successfully completed the qqjl KYC verification process. Accounts that have not completed KYC are not eligible to withdraw funds regardless of balance.

The following conditions must be satisfied before a withdrawal request will be processed:

• Your account must be fully verified under the KYC process.
• Any active wagering requirements attached to Bonus Funds must be met in full.
• Your withdrawal destination must match your verified identity on file with qqjl.
• The withdrawal amount must meet the minimum withdrawal threshold applicable to your chosen payment method.

qqjl targets withdrawal processing within 3 minutes for GCash to verified accounts under normal operating conditions. Processing times for bank transfers (BPI, BDO, Metrobank) may take 1–3 business days depending on interbank transfer schedules. These timelines are targets, not guarantees.

7. Bonuses and Promotions

qqjl Casino may offer promotional bonuses, free spins, cashback offers, reload bonuses, and other incentives to eligible Players. The specific terms of each promotion — including wagering requirements, minimum qualifying deposit, eligible games, maximum bonus amount, and expiry dates — are set out in the individual promotion's terms and take precedence over this general section.

General bonus conditions that apply across all qqjl promotions include:

• Bonuses are intended for personal use only. Sharing, selling, or transferring bonus credits is prohibited.
• qqjl reserves the right to withdraw a bonus offer at any time prior to it being claimed.
• If qqjl suspects that a Player is abusing the bonus system — including through coordinated play, arbitrage, or match betting — the Company reserves the right to void the bonus and any associated winnings.
• Bonus Funds and Real Money Funds are tracked separately in your wallet. Real Money Funds are used before Bonus Funds in most game transactions unless otherwise stated.

8. Game Rules and Fair Play

All games available on the qqjl Platform use certified Random Number Generator (RNG) technology audited by independent third-party testing laboratories. Live dealer games are conducted by certified studios under controlled conditions with real dealers. qqjl does not manipulate game outcomes.

Players are prohibited from engaging in the following conduct:

• Exploiting software bugs, errors, or vulnerabilities to gain an unfair advantage.
• Collusion with other players, dealers, or qqjl staff.
• Using software tools, artificial intelligence, or strategies designed to systematically exploit game mathematics beyond normal skill-based play.
• Any conduct that disrupts the integrity of live dealer sessions or harms other players' experience.

Any bets placed as a result of a demonstrable software error will be voided. qqjl's determination of what constitutes a technical error shall be final.

9. Restricted Territories

The qqjl Platform is operated for the Philippine market in compliance with applicable Philippine gaming regulations. qqjl does not knowingly accept registrations from players resident in jurisdictions where online casino gaming is prohibited by law. It is the Player's sole responsibility to ensure that their use of the Platform is lawful in their jurisdiction of residence.

10. Intellectual Property

All content on the qqjl Platform — including but not limited to logos, graphics, software, game assets, text, page layouts, and promotional materials — is the exclusive intellectual property of qqjl Casino or its licensed content providers. No content may be copied, reproduced, distributed, modified, or used commercially without the prior written consent of qqjl.

11. Limitation of Liability

To the fullest extent permitted by applicable law, qqjl Casino shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of winnings due to technical failure, unauthorized account access, or internet connectivity issues beyond qqjl's reasonable control.

qqjl's aggregate maximum liability to any Player in connection with their use of the Platform shall not exceed the net real-money deposits made by that Player in the 30 days preceding the event giving rise to the claim.

12. Responsible Gaming

qqjl Casino is committed to promoting responsible gaming among all Filipino players. Players who feel that their gaming is becoming problematic are encouraged to use the self-exclusion and limit-setting tools available within their account settings. Players may also contact qqjl's support team at any time to request temporary or permanent account restrictions.

qqjl Casino strictly prohibits the use of the Platform by individuals under 21 years of age. If we have reason to believe that an underage player has registered an account, we will immediately suspend the account, conduct an investigation, and report the matter to the appropriate authorities as required.

For additional guidance on responsible gaming practices and self-help resources available to Filipino players, please visit qqjl's dedicated Responsible Gaming page.

13. Suspension and Termination

qqjl reserves the right to suspend, restrict, or permanently terminate any Player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false, inaccurate, or misleading registration information.
• Engagement in fraudulent, abusive, or disruptive behavior.
• Suspicion of money laundering, financing of illegal activities, or other regulatory concerns.
• Failure to complete KYC verification within the specified timeframe.
• Chargebacks initiated on deposits without legitimate cause.

In the event of account termination for cause, qqjl reserves the right to withhold any Bonus Funds and associated winnings. Real Money Funds will be returned to the Player after deducting any outstanding obligations, subject to applicable regulatory requirements.

14. Privacy and Data

qqjl collects and processes personal data in accordance with its Privacy Policy, which is incorporated by reference into these Terms & Conditions. By registering a qqjl account, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.

15. Amendments

qqjl Casino reserves the right to amend, update, or modify these Terms & Conditions at any time. Changes will be posted on the qqjl website and will take effect immediately upon publication unless otherwise stated. qqjl will take reasonable steps to notify registered Players of material changes via email or in-platform notification. Your continued use of the Platform following the posting of any amendment constitutes your acceptance of the revised terms.

16. Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the qqjl Platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Prior to initiating any formal legal proceedings, you agree to contact qqjl's support team and provide a reasonable opportunity for the Company to resolve the matter informally. qqjl will respond to dispute inquiries submitted via live chat or email within 5 business days.

qqjl operates in alignment with PAGCOR guidelines for the regulation of online gaming in the Philippines. Where any provision of these Terms conflicts with a mandatory requirement of Philippine law or applicable PAGCOR regulation, the mandatory legal requirement shall prevail.